Resuming In-Office Care
Despite the challenges of COVID-19, Advocare Summit Pediatrics has from the onset of this pandemic taken action to ensure the safety of both our patients and staff through strict, in-office safety protocols. However, interrupting the routine care of many patients has not been something we take lightly. We are concerned about patients foregoing or avoiding care which could potentially lead to serious consequences. Avoiding routine childhood vaccines will lead to a resurgence of vaccine-preventable diseases.
At our Summit location we have the ability to separate well and non-well patients into separate
offices. You should feel safe when coming to our office for a well visit that you will not be exposed to a non-well patient.
That’s why we are pleased to share that Advocare Summit Pediatrics has been working to safely return patients to our offices for routine care.
We understand this is not
a time to let our guard down, and our clinicians and staff will continue diligently working to ensure the safety of those who seek care in our locations. Additionally, our team is in continuous dialogue with both national and local health authorities to ensure proper safety protocol is in place to protect our patients. Ultimately, it is important to address the many clinical needs of our patients, as well as critical health screenings and procedures that have been postponed recently, many of which are essential to maintaining the well-being of our community.
Feel Confident in Your Care
Now that we better understand the risks and spread of COVID-19, we are more prepared than ever to help ensure a safe environment for patients to access care. Our care centers are taking the following precautions, as well as requiring participation from patients, to minimize exposure and help you feel confident in receiving the quality Pediatric care your children deserve.
What You Can Expect from Us:
What You Should Do:
- Extensive Cleaning. Cleaning of exams rooms takes place between each patient visit, along with frequent disinfecting of our welcome areas and frequently touched surfaces.
- Enforcement of Social Distancing. Our welcome areas have been arranged to provide more separation between seats. We are also encouraging patients to wait in their cars whenever possible. After you check-in, we will be happy to send you a text when we are ready for you.
- Limited Schedules. While we are pleased to welcome back more patients, we are doing so with an abundance of caution, limiting the number of appointments each day to have fewer individuals in our offices at the same time. If you have an appointment in the next 30 days, it’s possible you may be contacted to reschedule if necessary, in order to achieve this.
- Patient Screening. We will continue to screen all patients with our COVID-19 screening questions and will be closely monitoring patient temperatures.
- Staff Screening. All staff are screened daily for symptoms of COVID-19 and temperatures are checked twice daily; the first being prior to beginning their shifts. Anyone exhibiting symptoms, or who has been in close contact with an individual with symptoms of COVID-19, will be quarantined according to current CDC guidelines prior to returning to work.
- Wear a Mask. All patients should bring a mask or facial covering to wear at all times when in our offices. Our staff members are also required to wear a mask.
- Don’t Bring Visitors. At this time no visitors, besides the patient and one caregiver, are allowed in any of our care centers. Exceptions may be made for medical necessary assistance.
- If You Are Unwell. If you are experiencing fever, cough, or shortness of breath, please call us to reschedule or shift your visit to a telemedicine appointment we may still schedule an in-office visit, but in a safe manner.
- Please come EARLY to your scheduled appointment time. We will be checking you in while you are waiting in your car to be called in. If indicated we will also be collecting copays over the phone and will be phasing out cash transactions.